Volunteer Coordinator at Hounslow Addiction Recovery Community

About the Role:

This is a Fixed Term Contract until 31/3/2025. To recruit, train, provide supervision to experts by experience, student placements & volunteers within the service. To lead on delivering/sourcing qualifications for service users & peer supporters. To ensure mutual aid is available and promoted throughout the Borough for service users. To coordinate/participate in Borough Recovery activities and Peer Led activities such as ‘Recovery through Nature’, SMART Recovery, etc. To lead on the Service User Involvement, co-production and feedback element of the service, including service user focus groups, service user audits etc. To work effectively and in partnership with CNWL as well as other key partners within the Borough. This includes networking and establishing links where appropriate and reporting to the Service Manager.

The role is based at Hounslow ARC at Montague Hall in Hounslow.

About you:

You will be a driven ambitious individual who is able to engage people effectively through face to face meetings, written contact and online video conferencing.(Microsoft Teams).

You will have a good working knowledge of all aspects of Microsoft Office. Working knowledge of SystmOne would be a big advantage.

We would actively encourage applications from people with lived experience of substance addiction recovery and also the Criminal Justice System. A DBS check is a compulsory part of the recruitment process and you must have right to work in the UK which will need to be evidenced.

About Us

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

What’s in it for you:

At Phoenix we value our staff and aim to be an employer of choice. That’s why we have developed a range of benefits, including:

• 25 days’ annual leave (increasing each year to a maximum of 30 days)
• Opportunity to access potential yearly salary increments subject to appraisal
• Dependents leave
• Occupational sick pay
• Season ticket loan, pension scheme, life assurance, discounts platform, and cycle scheme
• Continuous training and career development
• Access to a 24/7 Employee Assistance programme including telephone and online access