Deputy Manager - Residential Service

The Role

This role ensures the efficient delivery of a comprehensive residential rehabilitation programme with emphasis on supporting residents’ transition to independent living within their community.

You will manage a multi disciplinary team of therapeutic workers, and night workers providing support and leadership in all area's of delivery. 

You will ensure that service delivery is in line with recommended professional good practice and Phoenix Future’s policies & practices and that the reasonable expectations of purchasers and service users are met. Your will maintain a recovery-orientated approach to all undertakings and a demonstrable commitment to continued professional learning & development. As part of the management team, you will deputise for the Residential Service Manager as required.

The role is based at Wirral Residential Service, and you will be expected to take part in a on call rota to support the staff and service delivery.

About You

We are looking for an individual who enjoys bringing innovative ideas to life and isn’t afraid to take on new and exciting challenges. To join us at Wirral you will need:

-      Experience working in a CQC registered service or similar

-      Experience of managing teams or internal staff

-      Evidence of effective partnership working and the ability to network for the benefit of the client and service

-      Determined, with a drive to succeed and a willingness to learn

-      Passionate and enthusiastic about making a real difference to the lives of people we support

Your Rewards

• Car parking 
• Meals provided during shifts
• £30,500 per annum, starting salary with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £36,000 per annum.
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, cycle-scheme, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access

A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. We are constantly striving to make recovery sustainable and accessible for everyone who needs help. As a carbon neutral charity, we take seriously our responsibility to contribute to an environmentally sustainable future for all. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

At our core, we support people, families, and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.